By the OneStopMotors family

Recently with the widespread growth of unregulated blogging and bulletin boards online, we have discovered many false and unsubstantiated posts in regards to OneStopMotors.com. Unlike printed media (newspapers, magazines) One stop Motors or any other reputable company cannot accuse an online publication of false accusations and request a retraction of false claims with the threat of legal recourse. After discovering a large portion of complaints on blogs, forums and Rip Off Report, we urged them to investigate. Rip off Report did do an investigation and found that an overwhelming majority of all claims on their site were not even made by any past or current customers of OSM. Rip Off Report now gave us their stamp of approval as a reputable business. Furthermore when trying to track down names and vehicles of the online posts, very few matched our client database. We can only assume that these are being made by competitors or disgruntled employees. Please take into account that we have listed over 30,000 vehicles in 6 years. Out of these 30,000 there are a handful of complaints; a much less percentage than most retail stores who are selling pre packaged in the box products. Not products that are used with wear and tear and require multiple levels of service for a transaction to happen. If you truly are a customer of One Stop Motors, we invite you to contact our customer service team toll free at 877-566-6686 from 8am to 5pm Monday – Friday p.s.t.. Every effort will be made by our customer service team to answer any concern and reach an amicable resolution.

How One Stop motors works:

One Stop Motors is a full service advertising agency licensed with the City of Las Vegas. We work with those who wish to have the maximum exposure possible when selling their vehicles. When enlisting in our program, sellers receive not only custom marketing tools, but a full-time in-house customer service team that works directly with potential buyers on our clients behalf. OSM contracts with third party affiliates in order for us to offer added value services such as financing, shipping and extended warranties. Clients contract with OSM to advertise their vehicle and pay a one time fee to procure our service. In return OSM builds a personalized advertising package for our client’s vehicle with placement on over 20 highly trafficked independent websites and a national automotive magazine. OSM cannot guarantee that a vehicle will sell within a specific time frame or for a specific dollar amount. OSM does guarantee to advertise our client’s vehicles until sold. Clients of OSM can verify that we are keeping our commitment to advertise until sold by logging into their private OSM account area and independently review their full advertising package.

Comments (1)

1. Written by Tgar333, on 24-06-2009 17:54 One Stop Motors has been the victim of Internet slander. A number of negative posts have began appearing on the Internet dating back to 2007, coincidentally, the same year a disgruntled employee was let go from the company.         According to One Stop Motors President, Rob Wilder, the company has researched the complaints, attempting to match the names posted on each listing with their database of clients. None of the names listed in the complaints board match their records of active or past clients.         One Stop Motors believes most of the complaints are the result of a disgruntled employee that was let go from the company in 2007, as well as posts from local competition. “We have thoroughly researched each complaint that has been posted for two reasons. One, we want to see whether these are legitimate postings, and two, if they are, we want any customer, past or present, who is not satisfied with our services to contact us right away. We have always gone the extra mile to ensure the happiness of our clients, and we will always continue to do so,” said Wilder.         Third party consumer protection sites have also researched the negative complaints and have publicly denounced their validity, declaring, “One Stop Motors customers can feel safe confident and secure when doing business with the One Stop Motors program - Committed to total customer satisfaction.. One Stop Motors ensures that all customers get the highest level of service and support.”         About One Stop Motors     One Stop Motors specializes in the sale of used cars online. The company offers value added tools such as shipping, financing, extended warranties, insurance, marketing and advertising support for sellers and fraud protection for buyers.         Contact:     Robert Wilder     President / CEO     702 567 8817         www.OneStopMotors.com Report

Comments on By the OneStopMotors family
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
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